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Complaints

Our aim is to provide you with a high quality service and your opinion is very important. Many of you have used the suggestion box in the past, and this has helped us to shape the practice to best suit your needs.

You may wish to tell us your ideas about how we could enhance our services. We welcome all your comments, suggestions and any complaints. Please write to Nita Jani (practice manager) and express your views.

Alternatively, drop a note in the practice suggestion box which is situated in the front waiting room.

Patients who have a comment or complaint which cannot be resolved locally with the practice manager, can contact NHS England using the details below

By Post : NHS England,

PO BOX 16738

Redditch

B97 9PT



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