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Latest News

Surgery Survey October 2018 - Thumbs up!

We carried out a survey to measure the of quality of service we provide.

79% found it was easy to get through this surgery by phone

94% found our reception staff listened well

97% found staff helpful, polite, caring and empathetic

75% found availability of appointments was good

Overall it was thumbs up for the quality of service provided by reception staff but we will improve further.


You are probably aware that on Friday 25th May, data protection laws are changing, known as GDPR.

At Civic Medical Centre, we have always considered your data and how we manage it to be very important. To reflect this change in law we have updated a few things, like our Privacy Policy, to explain in more depth how we manage your data.

For more information, please take a look at our Privacy Notice .

From 1st January 2018 ,The surgery will be open on  Thursdays until 5PM. PLEASE CONTACT RECEPTION FOR ANY FURTHER QUERIES

You will now be receiving text messages from the practice for appointment reminders, confirmations and cancellation via your mobile.


Procedures to follow for self-referral:

  •  If you are a newly pregnant woman you DO NOT NEED to book your FIRST appointment with a doctor
  •  You can directly book antenatals at the hospital of your choice by self-referral online
  •  Search for “Self-referral for pregnancy care – choice of hospital”
  •  Fill in the referral form and send electronically to antenatal coordinator
  •  You will receive an appointment by post


 You can directly go to the hospital of your choice.

Alexandra Avenue Health Centre is Changing

From 1 November 2018, You will need to book an appointment before arriving. The Centre will  patients registered with a Harrow GP

Booking is easy, simply contact the surgery or call NHS 111.

Christmas 2018 Closure Hours

We will be closed on the following dates:

Tuesday 25 Decembr 2018

Wednesday 26 December 2018

Tuesday 1 January 2019

We will be open as usual all other weekdays throughout Christmas break.

Should you have an urgent need for medical attention whilst we are closed call 111

Health News from the BBC and the NHS

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